Explain the traffic request
Tell us what you need to complete and which driver, vehicle or file is involved.
Tell us whether the request concerns a driver, vehicle, licence or traffic file. Bring the matching records and any transaction reference.

A vehicle-related request is not the same as a driving licence transaction. We start by identifying what you need to complete, then review the information available. Our role covers the typing, supporting documents and follow-up included in the selected service.
Bring the licence, vehicle or file details that match the request, together with any application reference or notice.
Tick the records you have ready. Your choices stay on this page only.
Only bring records relevant to the transaction. The information needed for a vehicle request may differ from a driving licence request.
This is a starting list, not a fixed requirement for every case. Confirm the exact documents, fees and available support for your request before proceeding.
Tell us what you need to complete and which driver, vehicle or file is involved.
We check the identity, vehicle, licence and reference information you provide.
We prepare the traffic forms or supporting records covered by the agreed service.
The relevant traffic authority or provider handles the official decision and any further action.
Bring the records connected with the request. The exact information depends on the service being used.
No. Official decisions remain with the relevant traffic authority or service provider.
Yes. It helps identify the current stage and any outstanding document request.
Use the preparation list above, and keep any existing reference or message with the documents for your request.