Tell us the ID request
Let us know whether it is a new application, renewal, update or another related request.
An application, renewal or update starts with your identity records. Bring the current Emirates ID and any reference linked to the request, where available.

Tell us what needs to be applied for, renewed or updated. We help organise the information supplied and prepare the typing or application details within our service. When a request has already started, the current reference helps us check the correct record.
Bring the identity documents connected with the request. Include the existing card and any application message when available.
Tick the records you have ready. Your choices stay on this page only.
For a renewal or update, the current card and latest transaction reference help identify the record being changed.
This is a starting list, not a fixed requirement for every case. Confirm the exact documents, fees and available support for your request before proceeding.
Let us know whether it is a new application, renewal, update or another related request.
We check the identity documents and any existing application reference.
We prepare the Emirates ID forms or supporting records covered by the agreed service.
The relevant authority handles the official application and final outcome.
Bring the passport and identity records for the case. Add the current Emirates ID or application reference when available.
Not necessarily. A new application, renewal, update or replacement may need different information.
No. The relevant government authority handles the official application and decision. Our role is typing and document support.
Use the preparation list above, and keep any existing reference or message with the documents for your request.